Meet Your Coach - Rosalind Liew (MBA, ACLP, GDPLC, ACC (pending for review)

I am a certified coach, adult educator and former Senior Director of Sales at Singtel, with experience spanning Singtel and StarHub, Having navigated my own career transition, I understand the uncertainty and possibilities that come with change. I bring this perspective to my coaching and training, helping people gain clarity, develop skills and move forward with greater confidence.

Coaching

I work with professionals, leaders and individuals navigating career and life transitions, providing a reflective space to explore perspectives, recognise strengths and identify practical next steps.

Areas of Focus

• Career & Life Transitions

• Leadership Development

• Executive Coaching

• Personal Growth

My Approach

My coaching is grounded in three principles:

• Curiosity — exploring new perspectives through thoughtful questions.

• Reflection — examining assumptions, strengths and possibilities.

• Action — turning insights into meaningful next steps.

I see myself as a thinking partner, supporting clients as they find their own clarity and way forward.

Training & Facilitation

Drawing on my experience in consumer sales, retail, customer engagement and people development, I am developing a training and facilitation practice focused on practical, workplace-relevant learning.

Areas of Training Interest

• Consultative Selling & Sales Conversations

• Handling Customer Objections

• Upselling & Customer Engagement

• Customer Experience & Frontline Sales Effectiveness

• Workplace Communication

At Singtel, I also executed the Ability to Execute culture change programme for Director-level participants.

Qualifications

• Graduate Diploma in Professional Life Coaching, Singapore University of Social Sciences (SUSS)

• WSQ Advanced Certificate in Learning and Performance (ACLP)

• Master of Business Administration, Nanyang Business School, Nanyang Technological University